Shipping policy

At Nexora, we work hard to process and ship your order as quickly as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time
Estimated delivery time is usually 7–15 business days, depending on your location and local shipping conditions.

Tracking Information
Once your order has been shipped, you will receive a tracking number by email so you can monitor your package.

Shipping Delays
While we do our best to ensure timely delivery, occasional delays may occur due to high order volume, customs processing, carrier issues, or other factors beyond our control.

Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders sent to incorrectly entered addresses. If you notice a mistake, contact us as soon as possible.

Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need help, feel free to reach out to us.

International Shipping
We ship to many countries worldwide. Shipping times may vary depending on destination.

Questions
If you have any questions about your shipment, please contact us and we’ll be happy to help.